Privacy Policy

https://trainticketdesk.online is owned by Train Ticket Desk LLC, doing business as Airohub LLC, which acts as the data controller of your personal data.

We have adopted this Privacy Policy to explain how we process the information collected by https://trainticketdesk.online, and to provide the reasons why we must collect certain personal data about you. Please read this Privacy Policy carefully before using our website.

We are committed to safeguarding your personal data and ensuring its confidentiality and security.

Personal Information We Collect

When you visit https://trainticketdesk.online, we automatically collect certain information about your device, including details such as your web browser, IP address, time zone, and some of the installed cookies on your device. As you browse the site, we collect data on the individual web pages or products you view, referring websites or search terms, and your interactions with the site. We refer to this as “Device Information.”

Additionally, we may collect personal data that you provide to us voluntarily (including but not limited to your name, address, payment information, etc.) to fulfill a service or contract.

Why We Process Your Data

Our primary concern is customer data security. We only process the minimum data necessary to maintain and improve the functionality of the website. Automatically collected data is used solely for identifying potential cases of abuse and generating statistical insights related to website usage. These insights do not identify specific users.

You may browse the website without revealing any personal information. However, if you wish to use features such as our contact form, request support, or subscribe to our newsletter, you may need to provide personal data such as your name, email, phone number, or city of residence.

Choosing not to share personal data may limit your ability to use some of the website’s services. For example, you may be unable to receive support or access exclusive content. If you’re unsure which information is required, please contact us at supportt@trainticketdesk.online.

Your Rights (For European Residents)

If you are a resident of the European Union or the EEA, you have the right to:

  • Be informed

  • Access your data

  • Request rectification

  • Request erasure

  • Restrict processing

  • Data portability

  • Object to processing

  • Avoid automated decision-making and profiling

To exercise these rights, please contact us at the email provided below.

We process your data to fulfill contracts we may have with you (e.g., if you place an order through our site) or to pursue legitimate business interests. Your information may be transferred outside Europe, including to the United States and Canada.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy policies or practices of third-party sites. We encourage you to review their privacy statements separately.

Information Security

We store your data on secure servers in a controlled environment, protected from unauthorized access, use, or disclosure. While we use reasonable security measures, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

Legal Disclosure

We may disclose your personal information if required by law (e.g., to comply with a legal obligation, subpoena, or government request), or in good faith belief that such disclosure is necessary to protect rights, ensure safety, investigate fraud, or respond to legal demands.

Contact Information

If you have questions about this Privacy Policy or wish to make a request regarding your personal data, please contact us at:

📧 supportt@trainticketdesk.online